Strata Estates · Digital Communications Layer

Video calling for the whole estate.,

App-based voice and video connect residents, management, security, and visitors — with no hardwire cabling, no hardware panel in any unit, and no personal mobile numbers exchanged.

.Residents ↔ Management · in-app calls
.Visitors · QR intercom, no app needed
.Hardware · none to install

qommunity / communications · today's calls

38

Calls connected today
▴ voice & video

9

Visitors via QR intercom
no app download

0

Mobile numbers shared
privacy preserved

0

Hardware panels installed
nothing to cable
Call

Visitor at car barrier

Scanned static QR

Urgent · water leak above

Video call

Query · renovation noise

Voice call

Visitor at side gate

Scanned static QR
From
David · visitor
Estate manager
Unit #03-22
Delivery · courier
To
Unit #12-04
Unit #07-15
Security post
Unit #05-09
Channel
.Browser intercom
.Qommunity+ app
.Qommunity+ app
.Browser intercom
StStatusatus
.Answered
.Answered
.Answered
.Answered

Illustrative interface — real Qornerstone screenshots to replace before publishing.

01 / Why Upgrade

Calls are the most efficient form of communicating.

Management needs to contact a resident urgently but has no mobile number on file. A visitor stands at the barrier with no way to reach the unit. The wired intercom is ageing, and replacing it means recabling the building. Every party in the estate struggles to reach the other, and the workarounds cost money or privacy.

01

Recording reNo numbers on fileceipts

An urgent matter arises, but the office often has no way to call the resident directly.

02

Numbers passed around

When contact does happen, personal mobile numbers get shared and privacy is lost.

03

Visitors stuck at the gate

Guests and couriers wait at the door or barrier with no way to reach the unit.

04

Expensive wired intercoms

Hardwire cabling through the building and a hardware panel in every unit, all paid for by the estate.

05

Hardware that ages

Panels fail and parts go obsolete, and the estate carries the maintenance and replacement bill.

06

Security out of the loop

Guards relay messages between parties they cannot connect directly.

The estate ends up paying for hardware that connects less and less, while the simplest need — reaching the right person now — stays unmet.

02 / The fix

One communications layer for the whole estate.

The Digital Communications Layer puts voice and video calling on the phones everyone already carries. Residents, management, security, and visitors all connect through the same layer — the app for those in the estate, and a simple browser call for those at the door. No cabling runs through the building, and no hardware panel sits in any unit.

1

Residents call the team

Voice and video calls to the management office and security guards, straight from the Qommunity+ app.
2

Management calls residents

The team reaches any resident in-app for urgent matters — even with no mobile number on file.
3

Visitors scan and call

A static QR at the doors and car barrier opens an intercom panel in the visitor's browser.
4

The call connects

The visitor selects the unit, enters their name, and the resident answers on their phone.
Visitor intercom · via static QR

Main gate

.Calling Unit #12-04
1

Scan the QR code

Opens in the browser — no app to download

Done

2

Select unit, enter name

#12-04 · "David"

Done

3

Resident answers

On the Qommunity+ app

Ringing

✓ Connected without exchanging any phone numbers

Privacy is built into every call.
Calls connect through the platform, so residents, staff, and visitors reach each other without anyone's personal mobile number being revealed or passed around.

03 / Who connects tools

Residents, management, security, and visitors — all on one layer.

The same platform carries every direction of communication in the estate, so nobody depends on shared numbers or wall-mounted hardware.

Residents ↔ Management & Security

Two-way, voice and video

Residents call the management team or the security post directly from the Qommunity+ app. The team calls back the same way — including for urgent matters when no mobile number is on file.

Visitors → Residents· one portal

A static QR is the intercom

Visitors scan the QR code at the doors or car barrier, and an intercom panel opens in their browser. They select the unit, enter their name, and the call rings the resident's phone. No app download is needed.

The estate → Savings

No hardware to buy or maintain

Unlike a traditional wired intercom, there is no hardwire cabling, no installation works, and no hardware panel in each unit. The estate saves on the system itself and on every maintenance and replacement bill after it.

04 / For the management team

A direct line to every resident, at last.

For estate managers, the communications layer solves a daily frustration: needing to reach a resident urgently and having no way to do it. With calling built into the platform, contact is immediate, recorded, and respectful of everyone's privacy.

Urgent contact, solved. A leak, a blocked vehicle, an emergency — the team calls the resident in-app, with no mobile number needed.
Privacy preserved both ways. Staff and residents connect without revealing personal numbers to each other.
Visitors handled without hardware. Every door and barrier becomes an intercom point with nothing more than a printed QR code.
Satisfaction goes up. Residents reach the right person in a tap, and estate living feels effortless.
Communications today

Riverside Gardens

.Live

Resident → security calls answered

App

Management → resident calls placed

App

Visitor calls connected at the gate

QR

Intercom hardware maintained

None

05 / Benefits

Effortless living for residents; real savings for the estate.

01

Estate living feels effortless

Residents reach management or security in a tap, and visitors connect from the gate without waiting. The friction of daily estate life quietly disappears.

02

A working tool for the team

Estate managers gain a direct, private line to every resident — a practical tool for running the estate day to day and lifting residents' satisfaction.

03

Intercom costs disappear

No cabling, no installation works, no panel in each unit, and no ageing hardware to maintain or replace. The estate gets a better intercom for a fraction of the cost of a wired one.

Watch a live demo of the Digital Communications Layer.

We will place a resident call, a management call, and a visitor QR intercom call in front of you, live. Ask your ManagTake the 10-minute Scorecard. Get a personalised report on where your estate or asset stands today — and what changes deliver the biggest impact. Council-ready format. PDF download. No commitment.ing Agent to arrange a demo, or speak to the Qornerstone team directly.