Payments & Auto-receipting

Payments looks like a Finance job. But it's draining your site staff.

Attending to counter payments, issuing receipts, updating payment listings, trips to the bank, refunds, disputes — the manual work of collecting payments lands squarely on your site staff, not Finance. Automate payments collections — for MFSF and everything else — to get your team back to running the estate.

Book a demo →See how it works
Unique PayNow QR
Real-time reconciliation
Same-day settlement
qommunity-manager / finance · payments inbox
$48,210
Collected today
▴ 214 payments
100%
Auto-matched
to the right unit
214
Receipts auto-issued
Receipts auto-issued
0
Unreconciled
nothing to chase
Payer / unit Invoice Amount Matched Receipt Status
#12-04
Riverside Gardens
INV-90431
$312.00
Unit #12-04
RCT-55218
Reconciled
#08-17
Riverside Gardens
INV-90428
$312.00
Unit #08-17
RCT-55217
Reconciled
#03-22
Booking · BBQ Pit 2
INV-90425
$53.50
Unit #03-22
RCT-55216
Reconciled
#21-09
Riverside Gardens
INV-90419
$312.00
Unit #21-09
RCT-55215
Reconciled
01 / The frontline tax

Payments lands on Operations, not Finance.

Payments underpins so much of property management that it's easy to file it under "Finance." But look at who actually does the work. Every manual step happens at the site, on your frontline staff's time.

01

Counter duty

Attending to the resident at the counter — one payment at a time, in person.

02

Receipts & listings

Issuing the receipt by hand, then keying it into the payment listing file.

03

Tallying for Finance

Reconciling payments against receipts and sending the pile to HQ Finance.

04

Bank runs

Travelling to the bank and queuing to physically bank-in cash and cheques.

05

Refunds

Administering refunds — paperwork, approvals, and another manual payout.

06

Objection-handling

Fielding disputes over amounts and statement errors that manual entry creates.

None of it maintains the estate. Automating payments takes away most — if not all — of the endless admin keeping your frontline busy and
unable to do the work that actually matters.
02 / The fix

One scan. Everything after it is automatic.

Every invoice gets its own unique PayNow QR — amount and reference already inside it. The resident scans and taps once. No unit number to remember, no details to key, no slip to lose.

1

Resident pays

Scans the unique QR, taps Pay. Details are pre-filled by the code.

2

Reconciled in real time

The payment matches its invoice and the ledger updates to NIL instantly.

3

Receipt auto-issued

A receipt is generated and emailed the same day — no staff input.

4

Funds settle

Money lands in the estate's bank account the same day. No bank trip.

Q
 Qommunity+ · Pay
Estate
Riverside Gardens
Unit
#12-04
Invoice
INV-90431
Amount due
$312.00
Unique to this invoice
 · amount & reference embedded
Pay $312.00
$

The money moves the same day.

Funds settle straight to your estate's bank account — directly, or via a bank collection account — on the same day. Nobody queues at a branch again.

03 / Ways to pay

Three ways in. One automated back office.

However a resident chooses to pay, it reconciles itself and issues a receipt the same way. The frontline never touches it.

Method 01

Statement-of-account QR

The QR printed on the bill carries the invoice amount and reference. Scan it straight off the statement and pay.


Method 02

Qommunity+ Resident App

Residents pay from the app and watch their balance go to NIL on the spot — bills, booking fees and deposits in one place.

Method 03

Over-the-counter

For residents who still come to the counter, staff take the payment digitally — same reconciliation, same auto-receipt, no listing file.

04 / Auto-receipting

The receipt writes itself.

Manual receipting is where the time goes — write it, number it, key it into the listing, send it to Finance, file the copy. Qornerstone does all of that the instant a payment lands.

Receipt generated automatically
 the moment payment is confirmed — correctly numbered and logged.
Ledger updates to NIL instantly
, so the resident's account is right in real time.
Same-day email confirmation
to the resident — no waiting for the next billing cycle.
Nothing to compile or send.
 The books at HQ are already up to date..
Payment received
$312.00
● Reconciled & receipted automatically
Receipt no.
RCT-55218
Invoice
INV-90431
Unit
#12-04
Method
PayNow QR
Received
Same day
Ledger balance
NIL
✉ Emailed to resident · posted to estate ledger
05 / The payoff

Give your frontline their real job back.

1

Staff freed from the counter

No receipts to write, no listings to key, no bank runs, no tallying. Site staff stop being cashiers and go back to serving residents and caring for the estate.

2

Books that close on time

Payments reconcile and post in real time, so month-end is a review — not a reconstruction. Accounts are more accurate and far more timely.

3

Residents without the anxiety

The unique QR always reconciles to the right unit, the balance clears instantly, and the receipt arrives the same day. No "did my payment go through?", no disputes.

Take payments off your team's plate.

See a side-by-side of manual collections versus fully automated payments and auto-receipting — on your own estate's numbers.