Turnover rent, utilities billing, tenant prospecting and onboarding, in-app payments for signage and advertising space.
Every new tenant, every licence and every advertising slot passes through the leasing office by hand.
Each new lease brings licence forms, fit-out submissions and approvals that travel by email and hard copy. The tenant chases the leasing office, the leasing office chases the tenant, and the unit stays dark while it all resolves.
Food operators must file more licences and safety submissions than any other tenant type. Each document arrives in a different format, gets checked by a different person, and the opening date slips with every round of corrections.
Signage requests, fit-out permits and tenancy documents sit pending approval with no status the tenant or the manager can check. Follow-ups happen by phone, and items fall through the gaps.
The mall has signage sites, digital screens and advertising space throughout, and selling and billing them is manual work. Slots sit empty because booking one is more trouble than it is worth.
Qornerstone moves all of it into one portal — onboarding, approvals and ancillary bookings, each with payment attached.
New tenants apply, upload documents and track status in the tenant portal. Your team reviews and approves online, and F&B operators file their licences the same way.
Submitted in portal
Uploaded & checked
Routed to approver
Tenant set up
Active in system
A new tenant submits its application, company details and fit-out plans through the portal. Everything arrives in one place, in one format, ready for your team to review.
Food operators upload the licences and safety submissions they must provide before opening. The portal shows what is still outstanding, so a missing document is caught early instead of on opening week.
Applications route to the right approver online, with a status the tenant and the manager can both see. Approved items move straight into the system without re-keying.
Every signage site and advertising slot becomes something a tenant can browse, book and pay for in the tenant app. Bookings bill and receipt themselves, so filling ancillary space stops depending on the leasing team's spare hours.
Tenants apply for and renew signage licences in the app, with the fee collected at the point of booking.
Sell digital screen time and physical ad sites throughout the mall, booked and paid for in-app.
Take bookings and payment for atrium events, roadshows and promotional space.
Offer short-term pushcart and kiosk sites to tenants and external brands, booked by the day or week.
Manage foodcourt and stall tenancies alongside the main mall leasing, on the same platform.
Sell and renew season parking for tenants and shoppers in the same app.
Tenants transact in the app while your team manages the catalogue, bookings and access from one portal.
Learn more →PayNow and credit card rails collect every transaction, from a signage licence to an advertising slot.
Learn more →Incoming payments match to accounts and issue receipts automatically, so ancillary bookings create no manual reconciliation work.
Learn more →Approved leases, licences and bookings post to Leasing and Finance without re-keying, on one set of records.
Learn more →The tenant portal and e-approvals carry a new tenant from application to live in one place. Documents arrive in one format and approvals route online, so the onboarding cycle stops waiting on email and hard copy.
Document submission gives F&B operators one place to file their licences and safety submissions, with an outstanding-items view. A missing document is caught before opening week, not during it.
e-Approvals give the tenant and the manager one shared status. Applications route to the right approver, and follow-ups stop depending on phone calls.
In-app booking and payment turn every signage site and advertising slot into something a tenant can book in minutes. Filling ancillary space stops depending on the leasing team's spare hours, and mall yield rises from space you already have.
Book a demo and we will walk through the tenant portal, the approval workflow and the ad-space booking against your mall's own leasing process.