Start by digitalising a single workflow. Grow into a straight-through operation that runs from the building user, to the field, through procurement, and into finance — all on one platform.
You don't have to digitalise everything at once. Qornerstone is built to be adopted in stages — the platform grows with you, and nothing has to be rebuilt to get to the next level.
Move adhoc jobs, preventive maintenance and the asset register off paper and spreadsheets. Every job logged, tracked and closed in one place.
Inventory, suppliers and procurement attach to the work order. A repair that needs a part raises a requisition without leaving the job.
Work orders flow to procurement, procurement flows to finance and payments. One thread from the first report to the final reconciliation.
Data is captured once and carried through every stage. No phone trees, no re-keying, no lost paper trail.
A resident, a passer-by, or a staff member reports a fault from wherever they are. Photo, location and urgency are captured in seconds — and that single entry becomes the work order. Nobody re-types it.
Response and downtime SLAs begin counting the moment the order opens. The platform auto-assigns to the right contractor by trade and availability — and escalates automatically if a KPI is about to be breached.
When a repair needs materials, the requisition is raised straight from the work order — pulling from inventory, linking the supplier, and carrying the job reference with it. Approvals happen in context, not in a separate inbox.
The supplier invoice matches the purchase order and the work order automatically. Finance approves and pays, and the cost posts to the right account — with a complete, auditable trail from first report to final reconciliation.
Every operational function lives on the same platform and shares the same data. Turn on what you need today; the rest is waiting when you're ready.
Log, route and close one-off jobs with clear ownership and configurable escalation paths.
Schedule recurring servicing with configurable checklists so nothing is missed and everything is evidenced.
A live register with asset tagging — scan to see history, warranty and the jobs raised against it.
Track statutory inspections and certifications with due dates, evidence and a clean audit trail.
Know what's on the shelf. Stock draws down as parts are consumed on work orders and triggers reorders.
One source of truth for contractors and vendors — contacts, rates, contracts and performance.
Requisitions raised straight from the job, routed for approval, and passed cleanly to finance.
Q Ops puts work orders, checklists and photo proof in the pocket of every field staff member.
Live metrics drawn from Operations, Finance and Front of House — in one view, for the people who decide.
When you procure on a client's behalf, every cost has to be billed back — and a single missed invoice is margin lost to paperwork. Qornerstone ties each client-billable item to its work order and raises the matching back-to-back invoice automatically, with AI watching for anything that would otherwise slip through. Less paperwork by the tonne; nothing left un-recovered.
Set the response and downtime targets that matter for your estate. The platform monitors every open order against them and escalates on its own — so a missed deadline becomes an action, not a surprise at month-end.
Whoever spots the problem can report it the way that suits them. Every channel lands in the same operational queue, fully tracked.
Residents and tenants raise faults in seconds — with a photo, location and category — and follow the job through to completion from their phone.
A QR code by the lift, the gym or the carpark lets anyone report an issue without an account. No app to install, no front desk to call.
Officers and field staff log and pick up work from the web portal or the Q Ops app — capturing what they see on their rounds, on the spot.
Because Operations, Finance and Front of House run on the same platform, management sees one coherent picture — not three exports that don't agree.
Sample figures for illustration.
Operations is linked to finance on the same platform. Data captured at the work order carries through to procurement and payment — you never key the same thing twice.
Every job, part and dollar is recorded in one place, so management gets the numbers it needs to optimise building maintenance costs instead of guessing.
Preventive schedules, a live asset register and a full service history let you manage the building and asset lifecycle on evidence — not on the last breakdown.
Faster response, fewer dropped jobs and clearer accountability raise the level of service to building users without adding headcount.
See how Qornerstone digitalises your operations and links them straight through to finance — built for the way Singapore property is actually run.