Certified partners are Managing Agents trained to proficiency on the Qornerstone platform. They run your property on digital workflows and report performance you can verify.
Most Managing Agents operate the way the industry has for decades. That model caps how well any property can be run, and owners feel the limits every month.
Qornerstone works directly with each partner firm. We train their staff to a required level of proficiency in Qornerstone solutions, then certify the firm to carry the mark. A certified partner can deliver the full value of the platform on your property from day one.
Partner staff complete structured training on each Qornerstone solution they will operate, from finance to the resident-facing Qommunity app.
Qornerstone assesses proficiency and certifies the firm at Partner or Gold Partner level, based on the solutions its team has mastered.
Certified teams run estates and assets on the platform as the main system users, with results the council and owners can verify directly.
Every process runs in the system with a complete audit trail, from defect reports to council approvals.
Performance is measured continuously across finance, operations, and satisfaction, and reported in numbers the council can act on.
Work orders, response times, and ratings are recorded for every contractor, so renewal decisions rest on data.
Every process runs in the system with a complete audit trail, from defect reports to council approvals.
Residents and tenants pay, book, and report through the Qommunity app, and their satisfaction is tracked as a management metric.
The difference shows up in three places: what you can see, what the team spends its time on, and what your property retains.
Management reporting spans finance, operations, and end-user satisfaction. The council sees the same live numbers the partner sees, so performance is visible rather than asserted.
Digital workflows automate the low-value administrative work that fills a paper-based operation. The partner's team spends that time on work that improves your property.
Your property's maintenance history and asset records are held in the system, and they survive any change of staff. This lets partners support diverse properties from an efficient centralised structure.